Hi! I'm Afroze Shaikh
Fifteen years partnering with business leaders to turn strategy into governed, delivered technology — across government and culture in the United Arab Emirates.
A delivery leader who turns strategic intent into governed, on-time technology outcomes.
I'm a Senior IT Project Manager with over fifteen years leading digital transformation, technology portfolio governance and enterprise delivery for government and semi-government organisations. I partner with business leaders to translate strategic objectives into technology initiatives — owning programmes end to end, building the vendor and PMO governance around them, and bringing complex, high-stakes work to a measured, on-time close.
Project Management Institute · PMP ID 11850132
Cloud administration & IT service management
Oracle ADB 2019 certification
Walchand Institute of Technology, India
Fifteen years of delivery across government, culture and enterprise technology.
Partner with business stakeholders across multiple sectors to identify, prioritise and deliver strategic digital-transformation initiatives. Lead the Employee Productivity Dashboard initiative — establishing the productivity-measurement framework, defining enterprise transaction models, and governing the onboarding of internal and external systems. Run discovery workshops and future-state process design for enterprise governance, including Business Continuity Management (BCM) digitisation, while acting as primary liaison between business units, technology teams, vendors and governance committees across the full delivery lifecycle.
Led the delivery of programmes made up of multiple interrelated projects across the museums portfolio — managing interdependencies, risk and benefit tracking, and keeping the roadmap aligned to organisational strategy. Authored Scopes of Work, SLAs, tender plans and business requirements, ran quarterly vendor evaluations, and led GDPR and PDPL data-protection initiatives including privacy assessments and the Record of Processing Activities. Strengthened PMO standards, templates and change control, and mentored project managers in best-practice delivery.
Drove planning, requirements and delivery on Abu Dhabi's unified TAMM government platform. Implemented the Clearance of Fines service for tourists — enabling seamless online payment and resolution of fines through a single portal — and the Clearance of Goods service for sea ports, streamlining the settlement and clearance of imports. Applied Scrum and Kanban to optimise workflow, and authored test cases and acceptance criteria to validate every release against business need.
Led client projects end to end against Waterfall and PRINCE2 frameworks — translating business needs into detailed plans, timelines and deliverables. Refined project and operations KPIs and SLAs to improve planning efficiency and accountability, and captured requirements through data-flow modelling, workflow analysis and user stories.
Business analysis and process design across ISO/HACCP audit systems (Bureau Veritas); delivery of the GASCO Quality Assurance Inspection Process and the ADNOC corporate website (FOHMICS); end-to-end rollout of the Sunrise Clinical Manager platform under HIPAA plus a Lean Six Sigma and Salesforce implementation (Allscripts); and IT service-desk operations (Syntel).
A wide range of delivery and governance disciplines, brought to enterprise and government programmes.
Translate strategy into governed technology initiatives, from discovery and future-state design through to delivered, measurable outcomes.
Own programmes end to end — scope, schedule, budget, risk and benefit tracking — across interrelated projects and multiple vendors.
Build PMO standards, templates and change control; mentor project managers and embed repeatable, audit-ready delivery practice.
Apply Scrum and Kanban to optimise flow, author user stories and acceptance criteria, and validate every release against business need.
Author SOWs, SLAs and tender plans, run vendor evaluations and manage RFQ-to-contract governance across the delivery lifecycle.
Lead GDPR and PDPL initiatives — privacy assessments, Records of Processing Activities and data-protection controls for regulated data.
Selected programmes and platforms delivered across government, culture and enterprise.
Clearance of Fines for tourists and Clearance of Goods for sea ports on Abu Dhabi's unified citizen-services platform.
Productivity-measurement framework, enterprise transaction models and governed onboarding of internal and external systems.
Multi-project programme delivery across the museums portfolio, including Louvre Abu Dhabi, with full PMO governance.
Privacy assessments and Record of Processing Activities establishing data-protection controls across the organisation.
Future-state process design and digitisation of Business Continuity Management for enterprise governance.
End-to-end rollout of the clinical platform under HIPAA, with Lean Six Sigma and Salesforce implementation.
Open to senior delivery, programme and PMO mandates across the United Arab Emirates.
Reach out and let's explore how I can help bring your programme to a measured, on-time close.